Get in Touch With Us
If something on this site raised a question, if you spotted an error, or if you want to share feedback about our casino comparisons, this page tells you how to reach us and what happens next.
How to Contact Us
Email is the most direct route to our editorial team. We read every message personally and aim to reply within two working days. Write to us at [email protected]
A brief line explaining the nature of your enquiry at the top of your message helps us get it to the right person faster. You do not need to write at length — a clear subject and a sentence or two of context is enough.
What You Can Write to Us About
We cover a focused subject — comparing offshore-licensed online casinos for South African players — so most messages fall into one of these categories:
- Accuracy and corrections — Our reviews are researched and fact-checked, but details change. Bonus terms shift, payment methods get added or removed, and wagering conditions are updated. If something you read here no longer matches your experience at a casino, let us know. We take accuracy seriously and will investigate promptly.
- Content questions — Unsure how a wagering requirement works in practice, or what a max cashout cap means for your withdrawal? If a page left a question unanswered, that is useful feedback in itself. Ask us and we will respond directly, and consider whether the page needs expanding.
- Editorial suggestions — If there is a topic, a payment method or a type of casino offer you would like us to cover, we genuinely want to hear it. Reader input shapes what we research next.
- Partnership and commercial enquiries — If you represent a brand and want to discuss how this site works, please introduce yourself and outline your enquiry clearly. We review all approaches but do not guarantee a response to unsolicited pitches.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling and you need to be pointed towards support, mention that in your message and we will respond as a priority. The National Responsible Gambling Programme helpline is also available free, 24 hours a day, seven days a week: 0800 006 008.
What to Expect After You Write
Every message is read by a real member of our team. We do not use automated replies in place of a genuine response. Our standard turnaround is two working days. During periods of high volume it may take a little longer, and we appreciate your patience when it does.
For correction requests, we will confirm receipt and let you know the outcome once we have reviewed the relevant content. Where a correction is warranted, we update the page and note the change.
What This Site Covers
Real Money SA Casino is an independent comparison site. We research and review offshore-licensed online casinos that accept South African players, with a focus on withdrawal speed, ZAR and cryptocurrency banking options, and whether welcome bonus terms can realistically be cleared by an ordinary player.
Our content is written for South African adults who already understand how online casinos work. We do not write for a UK or US audience, and all amounts on this site are in rand.
It is worth noting that the casinos we cover operate under offshore licences — typically from the Curaçao Gaming Authority or the Government of Anjouan. The National Gambling Act 2004 does not licence online casino operators locally, which means play sits in a grey area for South African residents. We cover this on our review pages alongside what it means for dispute resolution and player protections. Commission from operators may influence which casinos appear on the site, but it does not determine rankings or editorial verdicts — those are based on our own research.
A Note on Our Editorial Standards
We do not invent bonus figures, licence numbers, payout times or wagering requirements. Where a detail cannot be verified, we say so or leave it out rather than guessing. If you believe a figure we have published is wrong, a specific correction request — with a source if you have one — is the most useful thing you can send us.
We also do not frame gambling as a source of income or a way to manage financial pressure. If any content on this site has given a different impression, please tell us. That is exactly the kind of feedback we act on.
Thank you for taking the time to visit this page. We look forward to hearing from you.
Responsible gambling support — free and confidential: National Responsible Gambling Programme, 0800 006 008, available 24/7.