Medici, an app that is revolutionising the doctor-patient relationship, has launched in South Africa, providing a single platform for patients to securely communicate with their doctors.

First launched in the US, Medici allows patients to message their doctors through an app without going in for an in-person consultation.

The app allows patients to securely connect with their family physicians, paediatricians, dermatologists, dentists, mental health providers, nutritionists, dieticians and even veterinarians via text, call or video, anytime, anywhere.

Patients can speak to their existing family physician, who already has access to their full medical history, and receive medical advice quickly and effectively.

Medici users will receive a consultation receipt so that patients are able to claim back from their Medical Aid provider. Patients who aren’t covered by a Medical Aid will also benefit from the app as a result of the consultation fee being significantly lower than traditional examinations.

For its South African debut, Medici has partnered with Dr Michael Mol and Hello Doctor, which already services over 400,000 patients in SA. This partnership will create an integrated link between the two apps, allowing patients on Hello Doctor to consult with their own doctor via Medici and vice versa.

Medici says Africa and SA have unique problems it hopes to solve. “Africa, including SA, has massive barriers to accessing healthcare, being time, travel and cost. Medici is that one tool that eliminates travel, reduces cost by a third and greatly reduces the time needed to access doctors,” said Founder and CEO of Medici, Clinton Phillips. Phillips is also the Founder of 2nd.MD, a former chiropractor and rugby player from South Africa.

“South Africa gave me one of the most incredible foundations for life that I could have ever hoped for.Launching Medici in Africa is an incredible honour; it will change millions of lives and bring access to high-quality healthcare to patients and providers alike,” continued Phillips.

Medici has launched in all 50 US states, and will continue to expand throughout Africa.

The app is available to for free download via the Apple App Store or Google Play Store. Cost per consultation on Medici is determined by the medical provider.

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