Local orthopaedic surgeon, Dr Neal Goldstein, in collaboration with global software company, EPI-USE, has developed and launched LogBox, a free app that allows patients to safely capture and share their personal information electronically with medical practitioners.

A step towards digitising South African medical practices, LogBox is intended to save patients the time previously wasted in repeatedly filling in or updating paper forms at each medical practice they visit. It also eliminates the potential for incorrect data capture within medical practices.

Through LogBox, patients’ electronic information is captured once and then shared multiple times in the future with other medical practices that subscribe to LogBox.

The application is universally applicable and not restricted to any medical aid nor hospital group. Apart from doctors, it can be used by any person involved in the healthcare industry, including dieticians, physiotherapists and optometrists, to name a few.

According to Dr Goldstein, LogBox offers doctors and allied healthcare professionals a secure, easy to use, PoPI-compliant application that is hosted in the cloud.

“LogBox, unlike current tools available, is a universal service that can be used by any patient and any medical professional. We are proud to say that LogBox has been successfully piloted at the Wits Donald Gordon Medical Centre,” said Dr Goldstein.

CEO and Hospital Manager at Wits Donald Gordon Medical Centre, Dr Sue Tager, welcomes the efficiencies that LogBox brings to the hospital.

“Patients are often stressed and anxious when they visit a medical professional, and the last thing that they want to do is get caught up in repetitive admin, filling in forms with the same information that they’ve had to supply many times already,” said Dr Tager.

“The practices at our hospital are able to offer a less stressful waiting room experience to their patients, confident that they have the correct information, as admin staff don’t have to struggle to read hand-written forms,” continued Dr Tager.

According to the results of a recent survey about filling in paper-based forms at medical practices, nearly 90% of respondents said they find it frustrating and time consuming to fill in or update personal information forms at every medical practice they visit. With 85% of respondents visiting at least 10 different medical practitioners in a year, the number of paper-forms filled out annually is substantial.

Respondents were also frustrated that there was no easier alternative to repeatedly updating personal information prior to medical appointments, than to complete paper forms at every visit.

“A major departure from competitive products is that with LogBox the patient owns and controls their data and not the provider,” said Manager at EPI-USE, Phillip Loots.

“LogBox is a platform that can be used within any industry that needs personal information to enable delivery of their services. It has been engineered by our team to be scalable, accommodating large numbers of users, adheres to global best practices in security, and is compliant with current PoPI legislation,” continued Loots.

The free app is available for both iOS and Android devices, and patients can share their information by scanning the QR code in the doctor’s waiting room, which will then be shared quickly and securely with the doctor.

Medical practitioners and allied healthcare professionals can register on the LogBox website and will then receive their own unique QR code. New practices will get a free 30-day trial period, with a minimal monthly subscription activated after this expires.

According to LogBox, the patient data seamlessly integrates with multiple existing healthcare software systems.

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