Med-e-Mass, part of the Altron TMT group of companies, has partnered with the City of Johannesburg to improve healthcare delivery by transitioning from paper-based patient health records to an eHealth platform.

The eHealth@Joburg facility, which is an electronic health record (EHR) system developed by Med-e-Mass, will create a single body of patient records easily accessible to healthcare workers.

The system conforms to the National Department of Health’s (NDoH) Health Normative Standards Framework (HSNF).

City of Johannesburg Executive Mayor, Parks Tau, announced that a total of 81 clinics in the city are scheduled to have access to the electronic patient system by the end of September 2016.

The eHealth system, which aims to improve health delivery, reduce clinic waiting times and improve patient record-keeping, will give healthcare workers the opportunity to follow the health of patients irrespective of healthcare provider or place of residence.

According to Med-e-Mass, the system is designed to ensure that no matter which hospital or clinic patients go to, healthcare workers will be able to access their records, making it easier to improve turnaround times, services, record-keeping and the overall patient experience.

In addition, the solution ensures confidentiality of patients’ information by requiring a healthcare worker to insert a password to access sensitive aspects of a patient’s record.

Furthermore, it enhances accuracy of all critical data, issues warning alerts for any information that is being recorded and also shows outstanding laboratory results.

“Primary care is a vital cog in the provision of healthcare to the people of South Africa and improving how these services are offered is crucial in improving outcomes,” said Managing Director at Med-e-Mass, Gideon Brits.

“EHRs and the ability to exchange health information electronically will enable higher quality and safer care for patients,” continued Brits.

Med-e-Mass says its eHealth system is available through secure web-based transacting and ensures that a single medical record is used by a variety of healthcare workers, appropriate medical testing is conducted without duplication, advised interventions occur, and enhanced medical decision-making about treatment and cure is enabled.

Commenting on the EHR platform, Mayor Tau said: “It’s about delivering services where they are needed the most and dealing with the issues that matters the most.”

“We as the City of Johannesburg are using technology to solve the problems that residents face. This system will keep records safe and minimise room for error and avoid unnecessary mistakes,” concluded Mayor Tau.

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