Healthbridge exchanges information between the different role players in the South African healthcare industry so that the right decisions can be made to ensure quality of care, reduced financial risk and improved administrative efficiencies. Healthbridge is the only company that offers direct access into the claims processing systems of medical aids so clients can get instant detailed information on what the medical aid will pay. The system also works with all major Practice Management Applications.

Healthbridge provides a Patient Management System to assist doctors in pro-actively managing patients with chronic disease, including HIV & TB. The system also allows Medical Practitioners, Pathologists, Radiologists and hospitals to submit, track, reconcile and collect claims as well as manage performance.

Where Implemented

Healthbridge has been implemented by more than 7 500 medical practitioners – more than half of all practicing practitioners in South Africa, and also all major hospital, pathology, radiology and optometry groups. Healthbridge services more than 90% of the entire private hospital network, including Life Healthcare, Medi-Clinic and Netcare.

Contribution to eHealth in SA

Healthbridge helps South African healthcare workers to better submit, track, reconcile, collect and manage their business performance. Conservative estimates of the direct cost savings and efficiency improvements created by Healthbridge solutions was R1 billion in 2009 to the private healthcare industry.

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