RecoMed is South Africa’s largest and fastest growing online healthcare booking platform. Their mobile-friendly platform helps patients quickly find and make appointments with quality healthcare providers, 24/7, without any phone calls or paperwork.

RecoMed gives healthcare professionals a proven way to grow their practices by expanding their online presence while improving the patient experience. Patients receive reminders for their appointments, which in turn benefits the practitioner by eliminating no-shows.

Where Implemented

Founded in 2013 by tech entrepreneurs Sheraan Amod and Eugen Petersen, RecoMed was the brainchild of the start-up incubator by the same owners, called Springlab. RecoMed’s rapid growth led to the founders’ full time investment in the business.

The service is available in South Africa 24 hours a day and is completely free. The company’s online booking platform is its core product, and it has developed white labelled solutions for, among others, Discovery Wellness Clinics, Medicross (owned by Netcare), Clicks, Biokinetics Association of SA, as well as Metropolitan Health.

Over 100,000 patients and 1,500 providers connect with each other every month via the RecoMed website.

Contribution to eHealth in SA

With RecoMed, patients can search online for practitioners in their area, compare qualifications and practice details, and instantly book an appointment with a few clicks. Medical professionals, on the other hand, can seamlessly establish an online presence for their practice, engage with potential patients, and improve the treatment experience and continuity-of-care.

RecoMed represents an important step toward healthcare transparency. Not only can patients see the practice’s location, opening hours, the doctor’s qualifications and even languages spoken, but after attending the appointment a patient can post a recommendation of their experience for others to read. Users can now compare practitioners and make an informed decision about their healthcare without the need to rummage through different forums and practice web pages.

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