The City of Cape Town is reportedly planning on introducing an online appointment booking system for clinics to decrease patient waiting times and improve healthcare service delivery.

This is according to Mayoral Committee Member for Safety and Security, JP Smith, who noted that the eHealth system is one of many proposals that the city has tabled.

Plans for such a system are in line with Cape Town Mayor, Patricia de Lille’s vision of using IT to modernise the city and improve service delivery across the board.

While specific details have yet to be shared, including which clinics will be adopting the new booking system and when, according to Smith the city has finances available to possibly initiate the project during this financial year.

“There is an on-going scoping process which will, among others, assist in identifying the feasibility and practicality of all proposals and determine how to proceed. What is certain is that city health will not be able to implement all of them simultaneously. This is a multi-year project and the draft budget expenditure for the 2017/18 financial year is R5 million,” Smith told IT Web.

The Western Cape provincial government has already embarked on an initiative to connect key areas in Cape Town with high high-speed broadband, a precursor to assuring the electronic booking system is effective

To date 1,414 sites have been connected, including hospitals, emergency centres, clinics, schools and government offices, and the provincial government plans to have WiFi hotspots in all 384 municipal wards in the province by 2018. The hotspots allow users to receive 250Mb of free data per month with the option to buy five GBs for R45. There’s also unlimited access to government websites.

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